Wilmington Auto Repair

MobileTech - Downtown
Mon - Fri: 7:30 AM - 6:00 PM
MobileTech - North Market
Mon - Fri: 7:30 AM - 6:00 PM
5

the owner has all of the tools, knowledge, and experience to meet you needs

5

Had an auto locksmith come by to replace my Mazda 3 2012 key after losing my own.. they were unable to help me unfortunately, but mobile tech had me towed and fixed in under a day.. couldn’t be happier with Mobile tech! Thank u guys!!

5

The Best Repa

5

I wish I could give MobileTech more than 5 stars. We were in a serious bind after losing our rental car key on the beach and MobileTech was the ONLY place in Wilmington that could help us. They not only saved our vacation by getting us a new key made, they did it unbelievably quickly and for a much, much lower cost than we had anticipated! Absolutely would recommend them for anything you need. They are also CRAZY NICE in there, especially the owner. Thank you, MobileTech!!

5

Don't go to anyone else hands down the best mechanic I've ever been to!! This place treats you like family and not only the owner but the entire staff is very knowledgeable! They are also some of the nicest me mechanics I have ever met! I didn't feel like I was getting pushed over, they knew exactly what was wrong with my vehicle right away after I was at my wit's end trying to figure it out myself.

Amanda, Thank you for taking a minute to leave us a review. I appreciate it as does my staff. I’m glad you feel like family when you visit our shop, we try, sometimes to success to meet that sort of mark. Thank you! David Friend Owner/ASE Master Certified Technician

- MobileTech - Downtown
1

Find a mechanic who's not a corporation and actually cares about you and the safety of your car. They are just for the money

5

Its been 9 years since my last review and since they move from the original location and opened up a new location near Ogden, they have always been fair and honest with their prices and workmanship. From my wife's Wrangler to her Jetta and my Cherokee to the Volvo and now to my Jetta. It has been and will continue to be my pleasure to bring my cars in to him. Between my wife and mines milage, we have accumulated over 500k miles on the vehicles since we started seeing Dave. Thanks bud.

5

As always they treated me with respect and honesty

5

Great! So very polite, cool air conditioning. Clean waiting area, expedient and not over priced.

Susan, Thank you for taking the time to leave us a review. So glad you enjoyed the A/C today and we were able to get you in and out the door fast and at a reasonable price. If I or my staff can ever help you with anything else in the future let us know. Thank you. David Friend Owner/ASE Master Certified Technician.

- MobileTech - North Market
1

Save your money and go to the dealership for a thorough assessment, I’m sure the guys in the back do an ok job but the front desk guy that goes over the report is uncommunicado! Failed to mention a couple of things that were of significance before purchasing the vehicle and over checked the battery which I stated had already been checked. Best to locate a business that actually wants to be informative . In response to your reply. I have the paperwork, it was not signed by me or reviewed thoroughly at checkout. I called that afternoon to speak with the employee that checked us in and out, left a message to return my call, he did not. I told him the battery was to be checked at the Toyota dealership the next day, which by the way was awesome they did a good job. He focused on the graph of the battery only. Upon further review we saw a chip in the windshield and a failure code for the navigation system had come up, which neither finding was brought to my attention. I stand by my review and feel it was warranted.

Mrs Holst, Can you give me a little more detail as to what was left out? I really wish you would have reached out to us and expressed that you may have not understood of felt something was left out. It’s my understanding you called and set up an appointment to have the Hybrid Battery specifically inspected, as you were referred by another shop. Of course we performed a very through look over which included what you requested. We even made you aware of recalls. Although it was clearly noted in your paper work, which you read and signed, noting the chips on the windshield. You called back upset that we didn’t verbally address that with you. It’s baffling this warranted a bad review, but I guess it’s just easier to go online and vent rather then take some personal responsibility and ask more questions. My apologies either way. I believe that my techs and advisors were all extremely on point with this vehicle and exhibit much more knowledge then even the local dealer on these vehicles. I suggest next time you receive a document that you skim over and sign, maybe take the time to read through it and ask more questions. We love answering questions. We always make every attempt to educate not only the general public, but technicians and service advisors in both the OEM and after market. We encourage customers to ask more questions. This particular industry is riddled with misinformation. I believe there was a miscommunication or communication breakdown of some kind and I would have certainly loved to addressed, corrected it and created a teachable moment for everyone involved before you went and left us such a bad review that potentially creates a bad image of company that is clearly not warranted. If you can be more detailed in future reviews of establishments such as ours it would certainly benefit the general public and the purpose such reviews. Details mean everything, It would also be extremely helpful so that my staff and our shop can retain a better relationship with future customers. I hope you enjoy your used Prius. Thank you. David Friend Owner/ASE Master Certified Technician Mrs Holst, So you have the paperwork, you just didn’t read it? Also you do understand the graph... which you paid us for is actually us checking the battery properly, I would put any amount of money you didn’t receive that from the dealer, however I am glad they made you happy. I hope you find a long relationship with them from here on out. All the best!

- MobileTech - North Market
MobileTech is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call MobileTech - Downtown (910) 250-4060, MobileTech - North Market (910) 769-9122 if you have any issues in accessing any area of our website.