After an absolutely defeating experience at a dealership, shoddy work on an engine recall practically left my car undriveable. I thought that there was no hope if these so called “Master Techs” couldn’t figure out the issue, no one would. On a whim I googled who else could possibly diagnose the issue and read a ton of good reviews on MobileTech. I was astonished at the level of care and personal touch they put into a simple diagnosis. I received a nearly 26 page email covering every aspect of my vehicles health. Photos from under the hood, tires, the dash, explanations from the tech, color coded and all organized in a very simple to read document with recommendations of what to tackle first. This was such a vast difference from what I experienced dealing with the dealership, the ONE place you would expect to actually care about its customers and product. Doug at MobileTech was so helpful with my situation and willing to work on individual issues until the main problem was sorted out. They didn’t nag me when I couldn’t get the money together right away and they genuinely wanted to see the problem fixed, not just convince me to work down a checklist and run my bill through the roof. It was something unexpected and I can’t thank them enough for this level of thoroughness. I come from a family of mechanic, though it didn’t really make its way into my blood, and I can say I have NEVER been treated with this kind of respect as a man just coming off the street with a bummed out ride. I will never take another vehicle anywhere else and neither will any of my friends and family after sharing these details with them. Sometimes it’s just a matter of having someone actually listen and MobileTech has done that for me multiple times in a few short months.