Been a customer for a long time now. Service is always timely and the staff is always friendly. Brought the car in for inspection and rough idle when cold. They weren't able to find an issue for the rough idle (the car shakes and it can be noticeably felt). Recommended spark plug change based on mileage which is fair but had already been done. The part that is unsettling is they have recommended repairs (like any standard shop) but, they have a transmission drain and fill service recommended. They have already done a full system flush on my car about 10k miles ago. This shouldn't have been a recommended service and can be misleading to someone not savvy with cars and their required repairs. They also recommended an air and throttle body cleaning but when asked the condition of these items they were unsure. How can you recommend something with unknown status? I do know they are clean because they came off the car and we're cleaned when the spark plugs were changed, I know because I performed the work.