Wilmington Auto Repair

MobileTech - Downtown
Mon - Fri: 7:30 AM - 6:00 PM
MobileTech - North Market
Mon - Fri: 7:30 AM - 6:00 PM
5

Amazing staff and the best customer service on town, if not beyond.

1

They got me. They got me fair and square. I had originally lost my key to my truck and had to get another one made for it. I did not know that when the locksmith created the new quay it would delete the old key. When I found the old key, I went out to use it on the truck and it did not work. Ended up going to mobile Tech off of a reference and they stated that the tow truck driver must have known some secret trick to get it started because it worked. They knew better because when I asked him why the key was not working he said that the truck no longer recognized that key as viable. For him to know that, they would have had to be there tried the key and seen it not work or spoken to the tow driver, which could not have happened since he told me the other story. I talk to the locksmith and he explained why it was not recognized. Either way, mobile Tech is a $185 richer due to my mistake. I'll let you decide how you wanna take this story.

If you’re going to leave a review, at least state the facts. You called with a no start concern. You requested it be towed in and with a key present. We proceeded to diagnose the no start issue, which was determined to be a intermittent failure of the transponder in the key. As the vehicle would intermittently start. It wasn’t until we presented our findings that you said you just had a key made by a locksmith and that you would pick it up and have him warranty the key. We presented you two options: Option A - We charge you for new keys and the tow you requested. Option B - We charge you the diagnostic fee and tow. Said diagnostic fee was discussed BEFORE you brought the vehicle in. Can you just take some personal responsibility for owning a older vehicle and stop pretending be a victim? Maybe you should have called your “locksmith” first since he just did a key? Let me life coach... next time you call to have a tow on your vehicle and request a diagnosis, surprise! You will have a bill. Here’s hoping your car starts forever! David Friend Owner/Master Technician and Life Coach.

- MobileTech - North Market
5

5

They say to keep business and personal separate, but what do they know? I’d been friends with Dave, owner of this establishment, for years before doing much business with him. Let me tell you I’m glad I finally did! he has ALWAYS looked out for me to the utmost on all of my vehicles, most notably an older project truck I’d been jerked around on by many others. I’d recently had to “fire” the previous mechanic, leaving Dave and crew with a Frankenstein of sorts- he jumped in without hesitation, taking the time to do things RIGHT, putting his top guys on the job, and even storing the vehicle securely when I had to travel for work (he even helped find the perfect used car for me once, on very short notice, when I was passing back through town). All in all I can’t say enough nice things about the business, the man, and the dedicated crew he’s assembled- price, service, and professionalism are the best you’ll find anywhere. HIGHEST possible recommendation

5

Don't go to anyone else hands down the best mechanic I've ever been to!! This place treats you like family and not only the owner but the entire staff is very knowledgeable! They are also some of the nicest me mechanics I have ever met! I didn't feel like I was getting pushed over, they knew exactly what was wrong with my vehicle right away after I was at my wit's end trying to figure it out myself.

Amanda, Thank you for taking a minute to leave us a review. I appreciate it as does my staff. I’m glad you feel like family when you visit our shop, we try, sometimes to success to meet that sort of mark. Thank you! David Friend Owner/ASE Master Certified Technician

- MobileTech - Downtown
5

Great service! Through review of car to identify possible issues for future repair.

5

I wish I could give MobileTech more than 5 stars. We were in a serious bind after losing our rental car key on the beach and MobileTech was the ONLY place in Wilmington that could help us. They not only saved our vacation by getting us a new key made, they did it unbelievably quickly and for a much, much lower cost than we had anticipated! (As in about 500 dollars less than the dealership quoted us.) Absolutely would recommend them for anything you need. They are also CRAZY NICE in there, especially the owner. Thank you, MobileTech!!

5

4

James, Thanks for taking timeout to leave us a review. If you could drop me a line and let me know what we can do to earn that 5th star I would greatly appreciate it. Thank you. David Fiend Owner/ASE Master Certified Technician

- MobileTech - Downtown
5

My daughter had car trouble,thanks to these guys they towed her car in repaired and had her back on the road in a few hours.

MobileTech is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call MobileTech - Downtown (910) 250-4060, MobileTech - North Market (910) 769-9122 if you have any issues in accessing any area of our website.