Make sure they can do the job you need done before you commit!! First, the guys at the counter were friendly and helpful. I needed to get a key reprogrammed to work for my car and I just happened to have one from the same year. They told me they probably could. I had to wait over 10 days for an appointment. First estimate was $150. I was good with that, after all a new one is $350. Then after I get there the price will be $250. Still better than $350. Turns out they couldn't reprogram the key. After waiting an hour, they charged me $95 for not doing anything. $95 for nothing!!