Wilmington Auto Repair

MobileTech - Downtown
Mon - Thu: 7:30 AM - 6:00 PM
Fri: 7:30 AM - 2:00 PM
MobileTech - North Market
Mon - Thu: 7:30 AM - 6:00 PM
Fri: 7:30 AM - 2:00 PM
1

Paid $3000 to have my breaks done on my truck. Everything thing front and back. Then this morning My breaks locked up and smoke was coming from them. I call them and they have it towed. Now they want me to pay $1000 to fix the problem.

5

Great service and advice about what is wrong with our car.

5

5

Very friendly, professional staff. Highly recommend for other women. Didn't feel like I was getting the run around and I wasn't talked down to.

5

3

1

1

I took in my car because I noticed a puff of smoke coming from the engine and a burning smell. I told them I suspected a coolant leak and would need a hose replaced. They charged me $150 to run a diagnostic on the car. Later that day, Mobiletech called me and said they found no coolant leak, but there was a freon leak from the AC condenser, some loose parts, and wheel bearings that needed replacement. They recommended $2700 worth of work (the car is 20 years old). I declined the work, paid the diagnostic fee, and left. Hours later, all of the coolant leaked out of my car and I am now trying to put water in the overflow tank just so I can get it home from work and to a repair shop that actually knows what they are doing. It is one thing to recommend ridiculous and superfluous repairs - I expect to be upsold - but the failure to identify the actual problem and repair it is inexcusable. I even told them I suspected a coolant leak. The fact that I paid $150 for a comprehensive diagnostic where mobiletech failed to diagnose an obvious problem is tantamount to theft and fraud. Never use this shop. Service: General repairs & maintenance

1

I took in my car because I noticed a puff of smoke coming from the engine and a burning smell. I told them I suspected a coolant leak and would need a hose replaced. They charged me $150 to run a diagnostic on the car. Later that day, Mobiletech called me and said they found no coolant leak, but there was a freon leak from the AC condenser, some loose parts, and wheel bearings that needed replacement. They recommended $2700 worth of work (the car is 20 years old). I declined the work, paid the diagnostic fee, and left. Hours later, all of the coolant leaked out of my car and I am now trying to put water in the overflow tank just so I can get it home from work and to a repair shop that actually knows what they are doing. It is one thing to recommend ridiculous and superfluous repairs - I expect to be upsold - but the failure to identify the actual problem and repair it is inexcusable. I even told them I suspected a coolant leak. The fact that I paid $150 for a comprehensive diagnostic where mobiletech failed to diagnose an obvious problem is tantamount to theft and fraud. Never use this shop.

5

They took good care of my truck.

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