Seamless online appt setup. Courtesy reminders of your appt was nice. Trina & Danny service writers were knowledgeable and very friendly. I wanted to inquire if there was a transmission update for my Lexus ( my baby).Danny says confidently he believes MobileTech downtown can help with the search & install of the update of to my car. They also included a overall checkup of my car with a very clear detail of what technicians found along with accompanying pictures for viewing the concerns. They send a complete estimate of repairs with options to select which you’d like done. The manager even gave me a phone call to affirm the what work I came in for. I just can’t tell you the burden Ive had for years with my baby’s flaring transmission shifts all gone now due to MobileTech downtown Wilmington NC. Really very satisfied with all work and procedures of their operation. And may I add I’m am a bit of a critic, for I’m a car care nut who know a bit about cars but with a little patience, for they are busy, all in all, they did their best for me Thanks Mobile Tech downtown!😊 Great Work!